Answer a few questions so we can route you to the right next step.
Confirming your payment…
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Taking you to new client intake…
Which best describes what you need?
Please tell us why you are pausing (select all that apply).
Please let us know if there is anything further we can assist with, including referrals for services with a different provider.
Every provider has multiple styles of treatment they are proficient in. It is important to collaborate with your provider when goals or service style needs to be adjusted. Would you be interested in discussing this with your provider?
We’ll follow up to help you book an appointment about one to two months out.
Use the calendar below to pick a new semi-private training time.
Enter the date and time of the appointment you are changing. We use this to apply the correct policy.
Need anything else?
Use the calendar below to book a time that works this week.
Clicking next will take you to a Stripe page to pay the no-show fee before bringing you back here to schedule for next week. If you do not pay the no show fee via Stripe: as agreed through your services agreement, Onestep will charge you directly with an additional processing fee.
Payment received. How do you usually schedule?
You will be redirected to Stripe to pay the no-show fee as outlined in the services agreement. This fee is what enables OneStep to continue to provide quality services and is based on industry standard practices. If you are unable to pay this due to financial need, indicate that below.
Please share days and time blocks that work for you over the next 12 days so we can help you reschedule.
As listed in the services agreement, a fee is charged when a client no shows for a session. Clicking next will take you to Stripe to pay this fee. If you do not pay it, OneStep will charge you directly, with a processing fee.
Prefer to write us a message? Use the form — or email directly.
If you are in crisis, call 911 or go to the nearest emergency room.
We typically respond to requests that need a reply within three business days (or as noted in your confirmation if we are away).